Shipping & Returns

Shipping

Orders generally ship within 2-3 business days, usually on Wednesdays and Saturdays. 

At this time, we are offering domestic shipping only. If you have any questions regarding international orders, please contact us directly. Thank you for your understanding. 

In Store Returns

All purchases are eligible for exchange or store credit within 7 days of purchase. 

To be eligible for exchange or store credit, all items must be in new, unworn condition with original tags attached. Please bring your receipt as proof of purchase.

Sale items, special orders, jewelry, gift cards, candles, beauty products, shipping/delivery fees are final sale and non-refundable. We offer exchange or store credit only.

Online Returns

Online purchases are eligible for exchange or store credit within 7 days of purchase. Please contact us within 48 hours of receiving your order if you are unsatisfied with your purchase. We will do our best to accommodate timely return requests. Returns must be sent with tracked shipping, and cost incurred for return shipping will be the responsibility of the customer.

To be eligible for exchange or store credit, all items must be in new, unworn condition with original tags attached. Please include your receipt as proof of purchase.

Additionally, sale items, special orders, jewelry, gift cards, candles, beauty products, shipping/delivery fees are final sale and non-refundable. We offer exchange or store credit only.

Terms & Conditions

By shopping with us, you agree to the terms as listed above.  Please note, we reserve the right to change these terms and conditions at any time. 

If you have any questions, or concerns, please to not hesitate to contact us ahead of time. We can be reached at: hello@greenbrookshop.com